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Home > Products & Services > eLearning > LiveLearning > CRM 2.0

CRM 2.0


$325 USD

Enroll In This Course | Download Brochure
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Scheduled Training Dates
Date
Start Time
End Time
Fri. May 18, 201211:00 EDT
(GMT -04:00)		13:00 EDT
(GMT -04:00)		Sign Up
Mon. May 21, 201216:00 EDT
(GMT -04:00)		18:00 EDT
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Fri. May 25, 201211:00 EDT
(GMT -04:00)		13:00 EDT
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Fri. Jun 01, 201211:00 EDT
(GMT -04:00)		13:00 EDT
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Mon. Jun 04, 201216:00 EDT
(GMT -04:00)		18:00 EDT
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Fri. Jun 08, 201211:00 EDT
(GMT -04:00)		13:00 EDT
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Mon. Jun 11, 201216:00 EDT
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Fri. Jun 15, 201211:00 EDT
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Mon. Jun 18, 201216:00 EDT
(GMT -04:00)		18:00 EDT
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Fri. Jun 22, 201211:00 EDT
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Mon. Jun 25, 201216:00 EDT
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Fri. Jun 29, 201211:00 EDT
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Mon. Jul 02, 201216:00 EDT
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Fri. Jul 06, 201211:00 EDT
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Mon. Jul 09, 201216:00 EDT
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Fri. Jul 13, 201211:00 EDT
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Mon. Jul 16, 201216:00 EDT
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Fri. Jul 20, 201211:00 EDT
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Mon. Jul 23, 201216:00 EDT
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Fri. Jul 27, 201211:00 EDT
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Mon. Jul 30, 201216:00 EDT
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Fri. Aug 03, 201211:00 EDT
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Mon. Aug 06, 201216:00 EDT
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Fri. Aug 10, 201211:00 EDT
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Mon. Aug 13, 201216:00 EDT
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Fri. Aug 17, 201211:00 EDT
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Mon. Aug 20, 201216:00 EDT
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Fri. Aug 24, 201211:00 EDT
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Mon. Aug 27, 201216:00 EDT
(GMT -04:00)		18:00 EDT
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Fri. Aug 31, 201211:00 EDT
(GMT -04:00)		13:00 EDT
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Fri. Sep 07, 201211:00 EDT
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Mon. Sep 10, 201216:00 EDT
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Fri. Sep 14, 201211:00 EDT
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Mon. Sep 17, 201216:00 EDT
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Fri. Sep 21, 201211:00 EDT
(GMT -04:00)		13:00 EDT
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Mon. Sep 24, 201216:00 EDT
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Fri. Sep 28, 201211:00 EDT
(GMT -04:00)		13:00 EDT
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Mon. Oct 01, 201216:00 EDT
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Fri. Oct 05, 201211:00 EDT
(GMT -04:00)		13:00 EDT
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Mon. Oct 08, 201216:00 EDT
(GMT -04:00)		18:00 EDT
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Fri. Oct 12, 201211:00 EDT
(GMT -04:00)		13:00 EDT
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Mon. Oct 15, 201216:00 EDT
(GMT -04:00)		18:00 EDT
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Fri. Oct 19, 201211:00 EDT
(GMT -04:00)		13:00 EDT
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Mon. Oct 22, 201216:00 EDT
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Fri. Oct 26, 201211:00 EDT
(GMT -04:00)		13:00 EDT
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Mon. Oct 29, 201216:00 EDT
(GMT -04:00)		18:00 EDT
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Fri. Nov 02, 201211:00 EDT
(GMT -04:00)		13:00 EDT
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Mon. Nov 05, 201216:00 EST
(GMT -05:00)		18:00 EST
(GMT -05:00)		Sign Up
Fri. Nov 09, 201211:00 EST
(GMT -05:00)		13:00 EST
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Mon. Nov 12, 201216:00 EST
(GMT -05:00)		18:00 EST
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Fri. Nov 16, 201211:00 EST
(GMT -05:00)		13:00 EST
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Mon. Nov 19, 201216:00 EST
(GMT -05:00)		18:00 EST
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Mon. Nov 26, 201216:00 EST
(GMT -05:00)		18:00 EST
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Fri. Nov 30, 201211:00 EST
(GMT -05:00)		13:00 EST
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Mon. Dec 03, 201216:00 EST
(GMT -05:00)		18:00 EST
(GMT -05:00)		Sign Up
Fri. Dec 07, 201211:00 EST
(GMT -05:00)		13:00 EST
(GMT -05:00)		Sign Up
Mon. Dec 10, 201216:00 EST
(GMT -05:00)		18:00 EST
(GMT -05:00)		Sign Up
Fri. Dec 14, 201211:00 EST
(GMT -05:00)		13:00 EST
(GMT -05:00)		Sign Up
Mon. Dec 17, 201216:00 EST
(GMT -05:00)		18:00 EST
(GMT -05:00)		Sign Up
Fri. Dec 21, 201211:00 EST
(GMT -05:00)		13:00 EST
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Fri. Dec 28, 201211:00 EST
(GMT -05:00)		13:00 EST
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*If there are fewer than 6 enrollees the session may be rescheduled.
Description
Scenario: In the middle of the night on an international trip one of your crewmembers becomes ill.
  • Do you return to the departure airport or continue the long flight to the destination?
  • How will you prevent making errors that could jeopardize the safety of the flight?
  • How will you handle the passengers and manage the aircraft successfully?
Put yourself in the captain's seat as you utilize the principles of crew resource management to make decisions and maintain situational awareness while fighting the effects of stress and fatigue.
Objectives
Based on an actual event, this two hour course explores how to successfully apply crew resource management and human factors skills to enhance safety in your operation. The course covers the following topics:
  • Resource Management - What is it? Why is it important?
  • Situational Awareness, Workload Management, Task Prioritization
  • Decision Making
  • Communication skills, inquiry, advocacy, and assertion
  • Leadership and followership
  • Aeronautical Decision Making
  • Fatigue and Stress Management
  • Teamwork and Crew Coordination
  • Human error theory
 
Features and Benefits
  • Increase safety by improving crew performance through better crew coordination
  • May be used by operators in meeting their IS-BAO CRM training requirements
  • Developed by experienced pilots, flight instructors, and CRM instructors
  • When approved by a POI, meets the FAR Part 135 flight crew member minimum duration curriculum requirement for Recurrent CRM training
  • Have the benefit of interacting with a live instructor but the convenience of completing the training over the web
  • Interactive and engaging
  • Obtain a FlightSafety Certificate of Completion
Additional Information
  • Price: $325 USD/person
  • Target Audience: Pilots, Maintenance Technicians, Schedulers & Dispatchers, Flight Attendants
  • Regulatory Requirements: When approved by a POI, meets the FAR Part 135 flight crew member minimum duration curriculum requirement for Recurrent CRM training
  • Duration: 2.0 hours
  • Delivery: Led by a live instructor over the web
  • Credit: Once you have completed the course and successfully passed the test, you are awarded a FlightSafety International certificate of completion. If you are an existing FlightSafety customer, you can also pick up your record of training in myFlightSafety.
 
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