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Coronavirus (COVID-19)

At FlightSafety, safety is the foundation of everything we do.

The COVID-19 pandemic has created a constantly changing landscape. We will continue to issue operational updates as they become available, but I wanted to take a moment to provide reassurance that we are taking all necessary precautions to mitigate the spread of the virus and keep our clients and employees safe.

First, all FlightSafety simulators and facilities are thoroughly cleaned and disinfected in accordance with the guidelines of the Centers for Disease Control and Prevention and the World Health Organization.

Second, to keep those who train with us safe, we will work with you to reschedule your training in the event of government or company travel restrictions or if you believe you have been in contact with an infected person.

We will continue to keep you informed as we all progress through the changing circumstances surrounding the situation. Please see our current COVID-19 safety protocols below.

As always, please contact us if you have any questions or concerns.

All the best,

Brad Thress
President and CEO
FlightSafety International

 

COVID-19 Safety Protocols

Facility Access

No person may enter a FlightSafety facility unless they satisfy the following criteria:

  • Fever free (temperature under 99.5° F [37.5° C]) for more than 72 hours without the use of medication.
  • Asymptomatic of a respiratory infection (cough, shortness of breath, severe sore throat, muscle aches) unless the infection is from a known cause such as Asthma, COPD, chronic sinusitis.
  • To their knowledge, have not been in close contact (within 6 feet) of a person with confirmed COVID-19 for more than a few minutes within the past 14 days, unless the conditions of the exposure are reviewed, and approved by the facility manager.

While on FlightSafety property, individuals are always required to wear appropriate face coverings covering both the mouth and nose except when:

  • Alone in a separate space
  • In a non-public area and more than 6 feet apart from others
  • Doing so poses a health risk
  • Eating or drinking

While in the facility, to remain consistent with CDC recommendations, everyone shall:

  • Exercise social distances practices to the extent possible
  • Depart the facility if feeling unwell
  • Utilize hand sanitation best practices to the maximum extent
Cleaning and Disinfecting Protocols
  • Disinfecting wipes and hand sanitizers are provided in high traffic areas such as customer support counters, cafeterias, training areas and bathrooms, etc. Use of disinfecting wipes is encouraged prior to coming in contact with surfaces such as doorknobs, keyboards, remote controls and desks.
  • Sanitization of break rooms, food service areas, coffee stations and other similar locations is completed every hour.
  • Single use and reusable face masks, and disposable non-latex gloves are available at our facilities.
  • All contact surfaces in the flight training devices are cleaned daily using an alcohol-based cleaning agent known to be effective against COVID-19. In addition, the surfaces are wiped prior to each training event and during crew seat changes.
  • The interiors of our flight simulators and other high-touch surfaces undergo long-lasting biocide and viricide treatments, which are refreshed every 90 days.
  • Continuously self-cleaning door handle wraps have been installed at all our facilities, in high traffic areas. These new generation nanospectic wraps use light activated crystals to oxidize and destroy pathogens without the use of harsh chemicals.
General Safety Practices and Precautions
  • Guidance from the Centers for Disease Control is posted in high traffic areas to recommend and reinforce good hygiene practices.
  • We have eliminated the need to check in with a customer support representative on day one of training. Customers should proceed directly to classrooms and place their certificates and identification in supplied envelopes. Credentials are returned within an hour.
  • Classroom doors remain open all day to reduce touch points. This is supported by a quiet hallway policy to ensure effective learning.
  • The chairs in break and leisure areas have been removed or reduced in number, and tables placed at least six feet apart.
  • Any communal items not individually packaged or easily dispensed have been removed.
  • Minimal staffing levels are maintained at the facilities.
  • Social distancing practices are utilized wherever possible.
Travel Requirements to the United States

To reduce the spread of new variants of COVID-19, the Centers for Disease Control (CDC) requires all passengers traveling to the United States from a foreign country to get tested for COVID-19 within 3 days prior to departure and to provide proof of a negative result or documentation of having recovered from COVID-19 to the airline before boarding. This order will be effective beginning January 26, 2021. For additional information on testing requirements, please visit cdc.gov.

In accordance with government directives, foreign nationals who have been physically present in Brazil, China, Iran, Ireland, South Africa, United Kingdom or the Schengen Area of Europe within 14 days prior to attempting entry to the United States will be required to obtain a National Interest Exception and additionally comply with new COVID-19 testing requirements.​​

Customer Feedback 

Here are just a few of the comments we have received from customers who have recently trained at one of our Learning Centers:

“The cleaning staff were fantastic and great to see so much hand sanitizer available. The simulator was spotless, and the communal areas were very clean too. Thank you so much”.

“Everything kept extremely clean during the covid-19 pandemic. I was extremely impressed with the dedication of the maintenance/cleaning staff”.

“I really appreciated the COVID19 precautions! Thank you for the aggressive precautionary steps to keeping everyone safe”.

 “Your facilities are so clean, and with the Covid-19 virus, I never felt uncomfortable in the building”.