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So we've made our share of mistakes. Fortunately, we've learned from them all and have
intensified our concentration on what we do best. More importantly, our track record on
picking good people has been nothing short of spectacular; that's where I've been luckiest
of all. It doesn't matter how technically advanced the simulators, how colorful the
textbooks or how comfy the learning centers are, FlightSafety is first and foremost a
training company where knowledge is transferred from one person to another. If the
instructors and managers are not first rate, the training experience will be
unsatisfactory, and the customers won't return. It's that simple.
From the outset, FlightSafety has been blessed with instructors who are thoroughly
versed in their subject matter, absolutely dedicated to their trainees, and determined to
help them acquire the information and skills they need to be competent and confident in
their jobs. It is those instructors, along with our technical staff and courseware
creators, who are at the core of FlightSafety's enviable reputation and success.
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